Question 1

Do my customers need to install an app?

Accepted Answer

No. They scan a QR code and their card opens in the browser. They can add it to the home screen in one tap.

Question 2

What hardware do I need?

Accepted Answer

A smartphone is enough to scan cards. NFC cards, posters and stands are provided.

Question 3

What if a customer forgets their card or phone?

Accepted Answer

Staff find the customer by phone number and add the stamp.

Question 4

Does the review card guarantee 5 stars?

Accepted Answer

No, and nothing can: the customer chooses their rating on Google. The card opens the review form directly, so many more of your real customers leave a review.

Question 5

How long does setup take?

Accepted Answer

About ten minutes, on site: your card is designed with your logo, the poster goes up and the app goes on your phone.

Question 6

What happens when the trial ends?

Accepted Answer

Nothing is charged automatically: you decide whether to continue. Your customers and their points are kept.

Question 7

Is my customers' data protected?

Accepted Answer

Each shop only sees its own customers. Only the first name, phone and visits are stored, and they are shared with no one.